Aik Saath - The Zone, Resolution

There are many ways we might deal with conflict from simply ignoring it to using violence. One of the best ways to deal with conflict was created by a man named Doctor Dudley Weeks.

Jessica has had an argument with her friend Jodie. Jessica was angry with Jodie for not meeting her the day before after school. They were supposed to meet but Jodie did not turn up. Jessica tried to call Jodie but she was not answering her phone. They are now arguing and shouting at one-another

Answer the eight questions below by clicking what you feel is the correct answer in the box and then check your answers at the end.

Have a look at the story boards to see the steps being used to resolve the problems!

Question 1
What should they do after an argument?

A | Go back to one of their houses to sort out the conflict?
B | Go to a café and try to sort out the conflict?

(a) INCORRECT! If when you are in a conflict and you go to your friend’s house your friend is on his or her own turf and they will automatically have greater power and influence over the situation.

(b) CORRECT! If you meet in a café or park this is a neutral place where no one has power over the other and you can both feel relaxed, unlike if you were in your friends house.

Question 2
What should they discuss?

A | Their own point of view/feelings and emotions?
B | Both of their points of view/feelings and emotions?

(a) INCORRECT! You are limiting the amount of information and understanding available to you and the other person. It takes two people to argue and it takes two people to resolve an argument.

(a+b) The correct answer was not A or B the answer is that neither of them is more important than the other because in order to resolve a conflict you need to look at individual and shared needs. My needs, your needs and our needs.

(a) INCORRECT! If you are negative so will other people be, they may think you are not interested in resolving the conflict and give up trying themselves.

(b) Well done! It is important to stay positive during a conflict if you don’t you can ruin all chances of resolving the conflict.

Question 5
What should they do now?

A | Look back at the past to resolve the present and future conflicts?
B | Look to the future and forget about past conflicts?

(b) CORRECT! You need to look back to the past to help you resolve conflicts now you can look at what problems you may have had before and what things you did well and learn from them. However you should not use past conflicts as a weapon to prove your point now.

Question 6
What do you think should happen now?

A | They should look for possible actions to take?
B | They should let things happen naturally?

(b) INCORRECT! You are failing to face the problem letting things take their course may work well for you but what about the other people involved in the conflict. They may feel that the conflict is not over until something constructive is done.

Question 8
In what way should they look for solutions?

A | Each of them should find their own solutions to the problem?
B | They should work out solutions together?

(b) CORRECT! You can only do so much. If you took the decision to do everything as in answer A you might not be able to do everything you promised you would and this will make you look bad and might burn you out and make you feel like quitting.

(a) INCORRECT! You are not looking at what everyone wants and you may not sort out the conflict because you will not be aware of what you both want at the end of the conflict.

b) CORRECT! It is important for both of you to work together to come up with solutions as this will help make your relationship stronger.